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Caring for Your ZenRing

In this article, we cover some basics on how to best take care of your ZenRing to enhance its longevity and ensure you get the most out of your experience wearing ZenRing for the long-term.

General Use
Clean Your Sensors

We recommend cleaning the infrared LED sensors (the three small bumps) located on the interior of your ZenRing ~once a week. This can be done by wiping them down with the inside of your t-shirt or a piece of cloth—or, by rinsing your ring with a small amount of mild dish soap and water. By doing so, you’ll remove any dust or dirt that may be interfering with the signal between your ring’s sensors and the arteries on the palm side of your finger.

Avoid Extended Exposure to Extreme Temperatures

ZenRing's operating temperature ranges from 14°F – 129°F / -(10)°C – 54°C. You can safely wear your ring in hot tubs, saunas, ice baths, and cryotherapy tanks. However, extended exposure to extreme temperatures (<32°F / 0°C or >95°F / 35°C) may lead to battery damage.

Tips for Scratch Prevention

Wear your ZenRing on your non-dominant hand to reduce the amount of contact with various surfaces and objects you push, pull, and hold on a daily basis.

Avoid wearing other rings below, on top of, or next to your ZenRing. Other rings may scratch your ZenRing while rubbing against it.

Consider removing your ZenRing in situations that involve friction (e.g. weightlifting), or when handling objects made of metal, ceramics, or stone (handling pots or pans).

Battery & Charging
The Optimal Battery Range

We suggest doing your best to keep your ring’s battery above 30%. To get started incorporating this new habit, we recommended keeping your charger on-hand and getting into a routine of charging your ring for a little bit each day. Consider charging your ring during periods of the day when you may traditionally take a brief break from wearing it for the sake of comfort or additional scratch protection—such as washing dishes, typing at your computer, showering, cooking, etc. 

       Keep in mind that all rechargeable batteries are consumables and have a limited lifespan, so their capacity and performance will gradually decline with time. Maintaining this battery range on a regular basis will result in the lowest battery deterioration rate over time.

Avoid Under and Overcharging

Try to prevent your ring’s battery from reaching 0%. We suggest enabling low battery level notifications to avoid this. 

If you plan on taking a break from wearing your ring, we recommend placing your ring in Power Saving Mode before storing it. 

Avoid leaving your ring on its charger for over a week’s time.

Use Proper Power Source

The USB charging power cord is intended to be supplied by an external 5Vdc supply that complies with IEC 62368-1 standard. The power available to the equipment should not exceed 15W after 3 seconds, to prevent battery degradation.

Connectivity & Updates
Only Connect Your Ring to One Device at a Time

If you start using a new device and need to safely transfer your ZenRing data, please follow the instructions outlined in this article.

Update Your ZenRing App Software & Ring Firmware When Possible

You’ll be notified on your Home       tab in the ZenRing App when a new version of our software and firmware is released. We recommend updating to the most recent versions to ensure optimal ring and app performance.

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